Position: Banquet Server
Department: Food & Beverage / Banquets
Location: Philadelphia, PA

The Study at University City is seeking hospitality-driven On-Call Banquet Servers to support meetings, events, and catered functions throughout the hotel. This role is responsible for delivering attentive, professional food and beverage service while creating a seamless, memorable guest experience.

The ideal candidate is organized, responsive, and able to work efficiently in a fast-paced event environment while maintaining a polished and guest-focused presence.

Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, service-oriented individuals who take pride in teamwork, professionalism, and hospitality.

Banquet Operations Snapshot

• 7,000 square feet of meeting and event space
• University events, corporate meetings, conferences, and private functions
• Banquet, reception, and catered food & beverage service
• Coordination with culinary, front office, and restaurant teams
• Fast-paced hospitality environment with varying event schedules

Responsibilities

• Provide professional and attentive food and beverage service during banquet and catered events.
• Assist with event setup, breakdown, and service preparation.
• Ensure banquet spaces are clean, organized, and service-ready prior to events.
• Monitor guest satisfaction throughout events and respond promptly to guest requests or concerns.
• Maintain knowledge of menu items, allergy considerations, and beverage offerings.
• Communicate effectively with banquet leadership and culinary teams to support smooth event execution.
• Assist fellow team members to ensure successful operation of events and guest satisfaction.
• Maintain a safe, clean, and organized work environment.
• Follow company policies, procedures, and service standards.

Fundamentals

• Education: High school diploma or equivalent preferred.
• Previous banquet, restaurant, or hospitality service experience preferred.
• Ability to work flexible on-call schedules including evenings, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional appearance and guest-focused demeanor.
• Proficiency in English required; a second language is a plus.
• Ability to lift or carry items up to 50 pounds.
• Ability to stand and remain active for extended periods.

About Us

The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces.

The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program.

Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Keywords: Banquet Server, Event Server, Catering Server, Hospitality, Food & Beverage, Banquets, Hotel Events